Samsung has topped the list of popular smartphone brands in India for over two decades. The South Korean company also has about 25 percent market share in the country. The company has been maintaining its popularity for a long time mainly due to bringing the device according to the needs of the customers. In that case, with the launch of a new ‘pick-up and drop’ service for Indian mobile users today, Samsung has expanded its contact-less service slightly. Reportedly, with this new service, users can easily visit Samsung’s service center and select the ‘drop-only service. It is learned that the company has taken this initiative keeping in mind the extreme condition of Corona.
In this case, in 48 cities in India (Kolkata, Delhi, Gurgaon, Mumbai, Pune, Chennai, Bangalore, Ahmedabad, Ghaziabad, Faridabad, Noida, Chandigarh, Ludhiana, Jalandhar, Jaipur, Udaipur, Jodhpur, Agra, Lucknow, Varanasi, Varanasi, Bhubaneswar, Patna, Durgapur, Ranchi, Thane, Aurangabad, Kolapur, Nagpur, Surat, Vadodara, Bhopal, Indore, Raipur, Rajkot, Jabalpur Coimbatore, Madurai, Kochi, Calicut, Tirupati, Hubli, Hyderabad, Vijayawada, and Visakhapatnam) ‘pick-up and drop’ services will be available. On the other hand, all security protocols will be followed by the company for this service.
However, those who use Samsung and any of the Galaxy A, Galaxy M, Galaxy S, Galaxy F, Galaxy Note, Galaxy Fold series smartphones – only those who are able to register for this service. Samsung has already confirmed that you can avail of this ‘pick-up and drop’ service for only Rs 99 or Rs 199. In that case, customers will have to make digital payments to enjoy the service.
How to use this ‘pick-up and drop’ service?
Interested customers can send a message to the company’s WhatsApp support number (1800-5-7267864) to register for this service. However, by following this procedure not only registration but also the location of technical support and service center, repair status, new offers, etc. can be obtained. In addition, Samsung is now providing remote support via smartphones through the Internet to quickly resolve any problems reported online.